Privacy Policy
Last Updated: 21-Decemeber-2024
At Cubee Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and courses. By accessing or using Cubee Academy’s website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We collect the following types of information from users (students and instructors) in order to provide and improve our services:
- Personal Identification Information: When you create an account or interact with our Platform, we collect personal information such as:
- Name
- Email address
- Phone number
- Date of birth (if necessary for eligibility)
- Payment information (credit card, billing address, etc.)
- Profile information (for Instructors: qualifications, experience, and course details)
- Account Information: We collect information related to your account, including:
- Username and password
- Account activity (e.g., course enrollments, attendance, course completion status)
- Course and Communication Data: When you purchase or enroll in courses, we collect:
- Course participation data (sessions attended, quizzes completed, etc.)
- Communication between you and our support team, or between Instructors and Students
- Device and Usage Information: We collect technical data about your device and usage of the Platform, such as:
- IP address
- Browser type and version
- Device type (mobile or desktop)
- Location data (optional, if allowed by your device)
- Website usage data (pages visited, interactions, etc.)
- Cookies: We use cookies to enhance your experience. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: We use your information to:
- Create and manage your account
- Process payments and enrollments
- Deliver courses and educational content
- Provide customer support
- To Improve Our Platform: We may use your information to:
- Analyze and improve our website, services, and courses
- Personalize your experience based on your preferences and usage
- To Communicate with You: We may use your contact information to:
- Send updates about your account, courses, or upcoming sessions
- Respond to inquiries or provide customer support
- Notify you about important changes to our terms, privacy policy, or services
- Send promotional or marketing materials (you can opt out of marketing emails at any time)
- To Comply with Legal Requirements: We may process your data to:
- Comply with legal obligations, such as tax reporting or financial audits
- Protect our rights or the rights of our users in the case of disputes
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who help us operate the Platform, such as:
- Payment processors for transaction handling
- Email service providers for communication
- Hosting services, cloud storage providers, and other technical infrastructure services
- With Instructors: If you are a student, certain data, such as your course enrollment, attendance, and progress, will be accessible to the Instructor of the course you have enrolled in.
- Legal Compliance: We may disclose your information if required by law, or in response to valid legal requests, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you in advance if your personal data is transferred to a new entity.
4. Data Security
We take your privacy seriously and implement industry-standard security measures to protect your personal information. These measures include:
- Encryption: We use encryption (SSL/TLS) to secure sensitive data during transmission.
- Access Control: We restrict access to your data to authorized personnel only, based on their role and need for access.
- Regular Audits: We perform regular security audits to ensure our systems are secure and your data is protected.
While we take reasonable measures to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your personal information.
5. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the data for legal purposes).
- Data Portability: You may request a copy of your personal data in a commonly used format for transfer to another service provider.
- Opt-Out: You can opt out of receiving marketing emails or communications from us by following the unsubscribe link in those communications or by contacting us directly.
- Withdraw Consent: If we are processing your data based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small files placed on your device that store preferences, improve site functionality, and help us analyze usage patterns.
- Essential Cookies: Necessary for the proper functioning of the website (e.g., session management).
- Performance and Analytics Cookies: Help us understand how users interact with the website and improve its performance.
- Targeting Cookies: Used to deliver personalized content and advertisements (you can opt-out of targeted ads via your browser settings or third-party tools).
For more detailed information on how we use cookies, please review our Cookie Policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes). When your information is no longer required, we will delete or anonymize it.
8. Children’s Privacy
Cubee Academy does not knowingly collect or solicit personal information from children under the age of 13 (or the minimum age in your jurisdiction). If we discover that we have collected personal data from a child under the age of 13, we will delete that information as soon as possible. If you believe we may have information from or about a child under 13, please contact us immediately at [email protected].
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you via email or post a prominent notice on our Platform. Your continued use of the Platform after such changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
